Pricing - All our prices include VAT at the current standard rate - VAT No - 116 5294 20

When you receive confirmation of your order, this is only to indicate that we have received your order. It does not indicate that a contract exists between yourself and Koi Zone.

A contract is only formed between us, once we have received payment and confirmed we have sent you the goods.

Koi Zone have included these terms to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, Suppliers have increased prices or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Most items have a standard 1 year warranty unless stated on the actual product for sale page ie some products have additional years ie 2, 3 or 5 years.